The down shipping-time depens on when you payment reaches us of course!
If you pay successfully by Sofortüberweisung, Paypal or credit card Kreditkarte after you finished your order, we will ship your order immediatelly after the shown time. Also by payment by cash on delivery or invoice. For banktransfer payment, please remember it takes around 2-3 days for the payment to reach our account!
Our notebooks and computers are individually build, but of course you have the 14-day return-right!
You have some questions regarding our laptops? You need direct help by one of our service technicians? We're happy to help:
You decide when and where we should contact you. We're taking care for your matter and inform you afterwards via e-mail as well. So you're flexible and don't have to wait for callbacks or such.
Please use tux(at)tuxedocomputers.com (replace (at) by @ sign!) or directly via our contact form at the end of this page!
We're happy to answer your questions and help you step by step, directly at the phone. We make time for explaining you the matter of you problem. For serious cases we even offer you to help with a remote maintenance tool - of course only if you want to. Your privacy is repected here for 100%!
You can reach us at +49 (0) 8231 / 99 19 000 (Mo.-Fr. 9-13 & 14-17 h)
If it's really necessary we even take care for your troubles on-site at our service center. Therefore your responsible service technician will provide you with the documents needed for sending your device in.
Address, eMail & phone
TUXEDO Computers GmbH
D - 86343 Königsbrunn
Mail: tux(at)tuxedocomputers.com (replace (at) by @ sign!)
Phone: +49 (0) 8231 / 99 19 000 (Mo.-Fr. 9-13 & 14-17 h)
Fax: +49 (0) 8231 / 99 19 009